Customer Reviews
10 reviews
علي الجمالي
A tiring experience
May 28, 2025
David Swierzewski
Devon, Liz and Constantine were excellent, communicative and professional! I would use them again in a heartbeat!!
February 19, 2025
Fiorano Stradale
Dealing with Drew & Liz and rest of team at Laseragent was great.. They did all the calibration, preventative maintenance, and even updated the flashlamps so laser would be in perfect working order. Constantine, the delivery specialist was easy and very pleasant to deal with as well. Highly recommend!
January 2, 2024
Jennifer Hart
The Laser Agent is amazing! We were provided their information from our previous laser service that was no longer available. Laser agent was quick to respond and help walk us through the process of trouble shooting the laser unit prior to shipping it out to them. The turnaround time was quick, and they even facetimed to help us set it up once it was returned to us. Liz and the technicians are GREAT!
December 22, 2023
German Hernandez
Great prices & excellent service the delivery service as they promise on point. highly recommended by us ag2G laser studio NYC. Thank you
December 18, 2023
Margaret Comer
We LOVE the Laser Agent. They go above and beyond with helping us purchase and maintain our equipment. Don't go anywhere else! M : )
November 22, 2023
Kylie Brooks
Five star customer service, fair service bill & speedy turn around time. Thank you Laser Agent!!!
November 20, 2023
David Senter
This company has been great at communicating, especially Liz. I did send in my old CO2 laser to be evaluated and repaired and was able to speak with Josh, the technician, on the phone after it was shipped back to me to set it up. He is very knowledgeable. So far, it is working much better and I feel that I have great backup if needed for problems in the future. Shipping it back and forth was very easy. Thank you!
November 2, 2023
Beth Colagrossi
I am a new business owner and I have had a great experience with The Laser Agent. I sent a message on the weekend inquiring about a laser and received an immediate response from the owner. I was hesitant to work with a private company and just send money or a credit card without knowing them. They willingly shipped me my laser and allowed me to pay at the time of delivery. Drew and Liz worked with me on a daily basis to ensure I had the right equipment at great prices; they are honest and trustworthy. I will continue to reach out to them with future laser needs and highly recommend them to anyone looking for used equipment. Thanks so much!! I LOVE my laser :)
November 9, 2022
Misti Thompson
From the moment we contacted them on the phone, everyone we spoke with was very knowledgeable and professional about the machines. We had a relative go to the facility to compare two machine as we were interested in purchasing one of them. She said she felt very welcome and was never rushed. They walked her through both machines which helped us determine the one we wanted to purchase. We had no issues purchasing the machine and setting up delivery. We were contacted with some optional delivery dates/times. I asked if the delivery driver could contact me when he was 30 minutes away from the delivery address so someone could be there, which he did. The delivery driver was extremely courteous, professional and made sure everything was good before leaving. About an hour later we were contacted to make sure everything was delivered to our satisfaction and made sure we knew if we needed anything to reach out and they would help us. I would definitely recommend the laser agent to anyone shopping for these type of products. It is hard to find customer service like this these days. A great company with great employees!!
September 14, 2022